Privacy Policy

Privacy Statement

Acceptance of Terms

This Privacy Statement applies to the website: www.thecfgbank.com (the “Site”) and does not govern privacy practices outlined in our separate Privacy Notice, available HERE.  This Privacy Statement applies to CFG Community Bank, dba CFG Bank, and affiliated entities (collectively “CFG”). CFG reserves the right to modify these terms at any time and in any manner, without prior notice.

a. User Information.  During your interaction with the Site, CFG may request information from you.  The only information CFG will collect and store about you is information you decide to provide us.  If you have voluntarily submitted user information to us through an email or contact form or any other information, CFG will only use such information for the purpose that it was provided or as otherwise permitted by law.

b. Other Information.  CFG may use server logs to record a visitor’s Internet Protocol (IP) address and to collect general information about the visit to the Site, such as the time and length of the visit, and the web pages accessed during the visit.  CFG may use this information for Site management and performance monitoring only.  CFG does not make this information available to unaffiliated third parties, but may share it with affiliated companies.

c. Cookies.  CFG may use cookies from time to time to allow CFG to tailor the Site to your preferences or interests, customize promotions or marketing or identify which areas of the Site are more popular.  A cookie is a small, unique text file that a website can send to your computer hard drive when you visit that site.  CFG does not make any cookie information available to unaffiliated third parties.  Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely.  If you do not want CFG to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer.  Rejecting cookies may affect your ability to use some of the services available on the Site.

d. Security.  To prevent unauthorized access to any user information, CFG has put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information it collects through this Site.  However, CFG cannot guarantee the security of such information.

For More Information

If you have any comments, concerns or questions regarding these terms, please contact us at 410.823.0500 or by email at [email protected].

Last updated: November 2019.

 

Privacy Notice

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Account transactions and checking account information

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons CFG Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does CFG Bank share? Bank share? Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don’t share

 

To limit our sharing, complete and mail the form here. Specifically, complete the Mail-in form section within at the bottom of page one. Mail To: CFG Bank, Attn: Operations Department, 1422 Clarkview Road, Baltimore, MD 21209 

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. Questions? Call (410) 823-0500

 

What we do  
How does CFG Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does CFG Bank collect my personal information?

We collect your personal information, for example, when you:

  • open an account or deposit money
  • pay your bills or apply for a loan
  • give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.

 

Definitions  
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include financial companies such as Capital Funding, LLC; Capital Finance, LLC; and Capital Lending and Mortgage Group, LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. CFG Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include residential mortgage lenders.

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