1. How do I enroll in online banking?
Enrolling in online banking is fast and easy. Be sure to have your full account number on hand, then click this link: Enroll Here
You will be asked: personal information, to set up a User ID and password, and to choose three security questions.
2. I forgot my online banking password. How do I reset it?
If you have forgotten your password, enter your User ID in the login box and click "Log In." You will see a link for "Forgot Password." Click the link and complete the form. Once completed, you will receive an email to reset your password. If you do not see the email in your inbox, please check your junk or spam folders.
3. How do I set up Bill Pay?
Once you have logged in to your online banking, click on the hyperlink for Bill Payment. Click on ‘Add a Company or Person’. Enter relevant information. If you need assistance, we provided a few quick videos to help on our Educational Tutorials.
4. How do I enroll in mobile banking?
To enroll in mobile banking, you must enroll in online banking. After enrolling in online banking, download the CFG Mobile Money App from your device’s app store. You will use the same information to login to the app that you use to login on the website for online banking.
5. Which mobile devices are supported for mobile deposit?
We currently support Android phones and tablets and Apple iPhones and iPads. Please contact a branch location if you need additional support 410-769-5800.
6. When I make a mobile deposit, when will my funds be available?
Funds from a mobile deposit will be available the next business day after the day of the deposit, if the deposit is made before 3:00 PM. It is important to note that we require the endorsement for a mobile deposit to read: ‘For mobile deposit at CFG Community Bank’ followed by your signature.