Contact Us

We look forward to speaking with you.

Call us at (410) 823-0500 or use the form below.

Customer Service

Call Center Hours:

  • Monday – Thursday 8:30am to 11pm
  • Friday – 8:30am to 9pm
  • Saturday – 9am to 5pm

Note: main office and branch phone lines are answered by customer service after regular hours

Lost or stolen ATM/DEBIT CARD?

Report your lost card to representatives at 1-800-554-8969

Corporate and Administrative Offices (ATM Only)

1422 Clarkview Road
Baltimore, MD 21209
ATM: Monday – Friday 8:30am to 5pm

Lutherville/Towson Branch

11 West Ridgley Rd (Across from Kohls Shopping Center, just off York Road)
Lutherville, MD 21093
Hours: Monday – Thursday 9am to 4pm, Friday – 9am to 5pm
ATM and Drive-Thru Banking, Safe Deposit Boxes

Baltimore Branch (Fells Point)

1615 Thames Street
Baltimore, MD 21231
Hours: Monday – Thursday 9am to 4pm, Friday – 9am to 5pm

24-Hour Telephone Banking

If you have a phone, you have access to your CFG Bank accounts 24 hours a day, 7 days a week. Transfer funds, obtain your account balance(s) and search pending transactions. Call our 24-hour telephone banking service at (866) 619-1417

Media Relations

For media inquiries, please call 410-823-0500.

Contact Us

Need something in particular? Not sure where to start? Just want to chat? That’s what we’re here for. Simply enter your contact information and we’ll get back to you in no time. 

Note this is not a secure contact form. Please do not include any personal information such as SSN or account information when submitting your request.

(410) 823-0500